I bought a 23ins custom length pendant converter and a rainbow EQ bead to go onto it couple of weeks ago. It is not only a unique and versatile item of jewellery, but a piece of fine Sheffield engineering as well. I am particularly impressed with the clasp fastener, it's not one of those tiny, fiddly things often found on necklaces, but is a decent size and easy to fasten, and the ring on the end is large enough to stop the pendant from sliding off the chain. I received emails from Bailey about the progress of my order throughout, and a thank you, and wishing that they hoped I would enjoy it as much as they had enjoyed making it for me, which was lovely! I certainly came away with the impression that this is a company with great pride in their products, which they really want you to be 100% happy with! I have worn the pendant just about every day since I got it, as it is so comfortable and can be worn with anything. Many thanks to Scott and the Bailey team for excellent customer service and a superb product. I have not got a bracelet yet, but I guess that this will be only a matter of time... Bought a bracelet a few weeks ago, I ordered it on the Monday, and it arrived on the Thursday of the same week. Beautiful quality item, the stainless steel cable has a silk - like shimmer to it, and the rainbow colours on the centre clasp and bead are a work of art in themselves. As an example of just how fantastic Bailey's customer service is - I had trouble with registering my bracelet online, it wouldn't accept the registration number so I emailed Bailey about this, and Adele confirmed that it had been registered. I had ordered a pack of nitrile rubber stoppers, and Adele even credited the £5.00 cost of them back to my account, and asked me if I would like any additional nitriles, which was a lovely kind gesture I wasn't expecting! Many thanks to Bailey for a great product and excellent customer service. Coming from a steel family (my great grandfather, grandfather and father all worked in the Sheffield and Scunthorpe steel/heavy engineering industry) Bailey's jewellery also has a special significance for me. Highly recommended for something totally unique.
lucy burkhill
As a new owner of this bracelet there's just so many good things to say about this product so Il put them in numerical order. 1. Strength: This bracelet is strong enough to go through whatever really you put it through. You can wear in any envirement as well as water, sports, adventures, and not have to worry about it breaking or pulling apart. The strength is second to none, I've snagged it on miscellaneous things a few times and it holds very strong, however there is a fast safety release if in need of emergency situations to take it off rapidly with one hand. Its really not coming off though until you want it off. :) 2. Warranty: The more then lifetime guarentee is unheard of! The makers at Bailey and Sheffield want you to have this and cherish this piece for your ENTIRE life. And you immediatley feel that when you put it on your wrist. You become part of a family that you know has your back as long as you have it. And they stand behind it 110% 3. The locking mechinism: I cant even put into words. Its brilliant! You're bracelet will not come off accidently until you want it off. Its nearly impossible for their design to open unexpectedly. 4. If you ever decide to pass down or give your bracelet to a friend or family, the same guarentee now applies to them! they now become part of a team, and a family that has their back for life just as you did. Think of it as a battery that will never die. However if you ever want it charged or upgraded you send it back to them and they take care of it with what you would like. :) 5. The customer service team is excellent, they value their customers with value and priority that is unmatched anywhere else. Thank you so much Baily and Sheffield for making a bracelet that trumps the competition. I wear mine everyday and absolutly love it. Cheers, Adam
Adam Newland