It may be just repeating what other reviewers have said, but the level of customer service from Baileys is exceptional.
When I first purchased my necklace, I wandered into their workshop/shop just off Bramell Lane to be met by an incredibly helpful man, who worked with me to make sure my necklace was the exact size I wanted and made sure it was ready for me within the two hours I had before my train.
Several years down the line, when I needed a slight fix to the necklace, Adele was incredibly helpful. Arranging a quick fix and return and putting up with my slightly lockdown addled emails/brain.
Overall cannot recommend them highly enough, both in terms of quality of product, style and customer service.
Thomas Leman
